Privacy Policy

Scope of this Privacy Policy

This Privacy Policy describes how Stream4KPanel handles personal information when you visit our website, contact our customer service team, purchase or renew a subscription, request technical assistance, or use our reseller services.

It applies to information received through this website, email, WhatsApp, order communications, support conversations, and related customer-service channels operated by Stream4KPanel.

Information we collect

The information collected depends on how you interact with Stream4KPanel. It may include:

Please do not send passwords, complete payment-card details, government identification, or other unnecessary sensitive information through support messages.

How we use information

Stream4KPanel may use information to:

• Respond to questions and service enquiries.
• Confirm, process, activate, and renew customer orders.
• Deliver account or configuration information.
• Provide direct technical and customer support.
• Diagnose application, device, or connection problems.
• Maintain transaction and customer-service records.
• Prevent fraud, misuse, and security incidents.
• Improve website performance and customer experience.
• Comply with legal, accounting, and regulatory requirements.
• Enforce our Terms of Service and other applicable policies.

We do not sell personal information in exchange for money. We also do not use information for purposes that are materially incompatible with those described in this policy without providing appropriate notice.

Legal bases for processing

Depending on your location and the circumstances, Stream4KPanel may process personal information on one or more of the following grounds:

• Contract: when information is needed to process an order or provide a requested service.
• Consent: when you voluntarily provide information or agree to an optional activity.
• Legitimate interests: when processing is reasonably necessary for customer support, security, fraud prevention, or service improvement.
• Legal obligations: when records must be maintained or disclosed under applicable law.

Payments and transaction information

Payments may be processed through independent payment providers. Those providers may collect billing and payment information directly under their own terms and privacy policies.

Stream4KPanel may receive limited transaction information, such as payment status, amount, date, transaction reference, or the payment method used. We do not intentionally store complete credit-card or debit-card numbers.

Questions about cancellations or refund eligibility should also be reviewed under our Refund Policy .

Cookies and website analytics

The Stream4KPanel website may use necessary cookies to provide essential website functions. Where enabled, we may also use analytics technologies to understand general website performance and how visitors navigate the site.

Depending on your browser and location, you may be able to reject or delete non-essential cookies through a cookie preference tool or your browser settings. Blocking certain cookies may affect some website functions.

Analytics information may include approximate location, browser type, device type, pages visited, referral source, and general interaction information. We do not use analytics to collect information that is unnecessary for website measurement and improvement.

When information may be shared

Stream4KPanel may disclose limited information only when reasonably necessary to:

• Use hosting, email, communications, or website providers.
• Process a customer payment through a payment provider.
• Provide requested technical or customer support.
• Detect fraud, security threats, or service misuse.
• Comply with a lawful request or applicable legal obligation.
• Protect the rights, safety, and property of customers or others.

Providers are given only the information reasonably required for their particular function. Their handling of information may also be governed by their own privacy policies and contractual obligations.

International processing

Stream4KPanel provides international customer service. Information may therefore be processed or stored in a country different from the country in which you live.

Data-protection rules may differ between countries. Where required, reasonable measures are used to protect personal information when it is transferred or processed internationally.

How long information is retained

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected. The appropriate retention period depends on the type of information and may be affected by:

• The duration of the customer relationship.
• Outstanding customer-service or technical issues.
• Transaction, accounting, tax, or fraud-prevention requirements.
• Legal claims, disputes, or regulatory obligations.

Information that is no longer reasonably required may be deleted, anonymized, or securely isolated, subject to technical limitations and applicable legal obligations.

Information security

Stream4KPanel uses reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. Customers should use strong passwords, secure their devices, and avoid sharing account or configuration information with unauthorized parties.

Your privacy rights

Depending on your location and applicable law, you may have the right to:

• Ask whether we hold personal information about you.
• Request access to eligible personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Withdraw consent where processing depends on consent.
• Object to or restrict certain processing.
• Request a portable copy where legally applicable.
• Submit a complaint to an appropriate privacy authority.

Some requests may be limited where information must be retained for legal, accounting, security, fraud-prevention, dispute-resolution, or contractual reasons.

We may request reasonable verification before acting on a privacy request to help prevent unauthorized access to customer information.

Contact us and policy updates

To ask a privacy question or submit an eligible privacy request, contact Stream4KPanel using one of the following methods:

This policy may be revised when our practices, services, or legal obligations change. The effective date displayed at the top of this page identifies the current published version.

Your use of our services is also governed by the Stream4KPanel Terms of Service .